Plus up to $1,000 in DK Dollars
Contact DraftKings Casino
If you need help with DraftKings Casino, contact our support team at support@draftkingscasino.wtf. We aim to make it straightforward to get assistance with account questions, payments, technical issues and responsible gambling matters.
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How to get in touch
For support by email, write to support@draftkingscasino.wtf. Please use the email address linked to your account where possible, so the support team can identify your account and review your request more efficiently. Do not send your password or other sensitive login information in a message.
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To help us understand the issue and respond faster, include the following information:
- Your account email address or username.
- A short, clear description of the issue or question.
- Relevant dates, transaction details or error messages, where available.
- Screenshots if they help show the problem, after checking that they do not reveal your password or unnecessary personal information.
You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, website or account technical problems, and responsible gambling requests. If your message concerns safer gambling, clearly explain what support you are seeking so it can be directed appropriately.
Support usually replies within 24 hours, although response times may vary depending on the subject and the information needed to review your request. Sending follow-up messages about the same issue may make it harder to track, so please allow reasonable time for a response.
